Refund Policy

At Aether Protein, your satisfaction is our priority. We want you to love our products as much as we do.

If, by any chance, you're not entirely thrilled with your purchase, please don't hesitate to reach out to our friendly team at info@aetherprotein.com.au. We're here to assist you with any concerns or inquiries.

Refund requests are handled with care, and we strive to make sure you're happy with your experience with us. While we don't typically offer refunds for change of mind, we do understand that unique situations may arise, and we'll work with you to find a solution. Especially for concerns such as damaged stock.

Should you need to request a refund, please get in touch within 7 days of receiving your order. In some cases, we may ask for photos or, in rare instances, for you to return the products to us for assessment. If a return is required, please note that the cost of postage for sending the goods back will be covered by you.

We sincerely hope that you won't need to utilise this policy because, like us, you'll be absolutely delighted with your Aether Protein products. Our mission is to provide you with the best in every bite, and we're here to ensure your satisfaction every step of the way. If you have any questions or need assistance, just drop us a line at info@aetherprotein.com.au, and we'll be more than happy to help.